IT
What is the IT role?
IT is one of 9 departments, with 100 health and Forced Reboot as its starting skill. Its executive action is Scheduled Maintenance, on a 90-second cooldown. It has eight skills of its own, of which 3 can evolve. Its career tracks are Helpdesk, SysAdmin, Security.
Turn it off and on again.
Scheduled Maintenance: The system will be unavailable for all users. For 6 seconds nothing can touch you, and nothing of yours fires.
Which skills does it have?
These are the eight skills only IT can draw. They turn up on level-up cards more than twice as often as shared ones. Numbers are at rank 5 with no bonuses, and a skill with a partner listed can evolve once you own that passive at rank 5.
| Skill | Shape | Rank 5 dmg/s | Evolves with | What it does |
|---|---|---|---|---|
| Forced Reboot | Cone | 44.2 | Admin Rights → Remote Wipe | Everything in the cone goes back to where it spawned and stands there for three seconds, applying updates. |
| Two-Factor | Bolt | 182 | The Phone → Enter the Code | Every shot fires again six seconds later. |
| Shadow IT | Turret | 36.3 | Dual Monitors → Business-Critical | An unauthorised turret that fires at whatever is nearest. The Organization will try to delete it. |
| Patch Day | Rain | 473.6 | None | Updates fall from the ceiling. Everything hit restarts. |
| The VPN | Aura | 46.8 | None | Everything near you runs at 40% speed. Including the thing you came to do. |
| Password Reset | Nova | 36 | None | Everything near you forgets what it was doing for a second and a half. |
| Escalation | Lob | 29.6 | None | Sticks to the first thing it hits and goes off two seconds later, on the record. |
| Group Policy | Zone | 13.9 | None | Everything in the zone gets the same setting: slow, with no way to change it. |
What are its career tracks?
IT has three tracks: Helpdesk, SysAdmin, Security. Each holds ten talents, including three milestones that open at 10, 20 and 30 points in that track. You will earn up to 51 points in this department, so you can finish one track and get into a second.
Helpdesk
| Row | Talent | Max | Opens at | What it does |
|---|---|---|---|---|
| 1 | Ticket Velocity | 5 | 0 | Cooldown -3% per point. Closed faster than opened. Once. |
| 1 | Knowledge Article | 5 | 0 | Health per second +0.4 per point. Article 12. Read it. Please read it. |
| 2 | Closed, Resolved (milestone) | 1 | 10 | Kills refund cooldown. Resolution: user error. |
| 2 | Remote Session | 5 | 5 | Skill speed +4% per point. I have your screen. Do not move the mouse. |
| 3 | Known Issue | 5 | 10 | Luck +6% per point. Workaround available. |
| 3 | Swap Drawer | 3 | 10 | Pickup range +10% per point. Cables, adapters, one mystery dongle. |
| 4 | Second Line (milestone) | 1 | 20 | Summons double. Escalated to someone who sighs. |
| 4 | Macro | 4 | 15 | Cooldown -3% per point. Have you tried turning it off and on again. Sent. |
| 5 | Patience | 5 | 20 | Max health +6% per point. Infinite. Billed. |
| 6 | User Error (milestone) | 1 | 30 | Every kill heals a little. Not a bug. |
SysAdmin
| Row | Talent | Max | Opens at | What it does |
|---|---|---|---|---|
| 1 | Elevated | 5 | 0 | Damage +4% per point. Run as administrator. |
| 1 | Uptime | 5 | 0 | Duration +6% per point. 847 days. Do not reboot it. |
| 2 | Cluster (milestone) | 1 | 10 | Summons double. Three nodes, one is lying. |
| 2 | Subnet | 5 | 5 | Area +4% per point. Bigger than it needs to be. |
| 3 | Firewall Rule | 3 | 10 | Armour +1% per point. Any, any, deny. |
| 3 | Root | 5 | 10 | Pierce +1 per point. Through everything, no questions. |
| 4 | Load Balancer (milestone) | 1 | 20 | Orbiting things double. Round robin. |
| 4 | Cron Job | 4 | 15 | Damage +4% per point. Runs every minute. Nobody remembers why. |
| 5 | Scripted | 5 | 20 | Cooldown -3% per point. Automated in 2016. Still running. |
| 6 | Domain Admin (milestone) | 1 | 30 | Everything pierces. You should not have this. |
Security
| Row | Talent | Max | Opens at | What it does |
|---|---|---|---|---|
| 1 | Least Privilege | 5 | 0 | Armour +1% per point. You cannot open that. Good. |
| 1 | Zero Day | 5 | 0 | Crit chance +2% per point. Nobody saw it coming. Nobody patched it. |
| 2 | Account Locked (milestone) | 1 | 10 | The first hit on anything stuns it. Contact your administrator. |
| 2 | Phishing Test | 5 | 5 | Crit damage +10% per point. Sent from the CEO. Not the CEO. |
| 3 | Air Gap | 5 | 10 | Max health +6% per point. Not connected to anything. Safe. Useless. |
| 3 | Incident Response | 3 | 10 | Move speed +3% per point. Running, with a laptop. |
| 4 | Quarantine (milestone) | 1 | 20 | Kills burst. Isolated. |
| 4 | MFA Everywhere | 4 | 15 | Armour +1% per point. Including the microwave. |
| 5 | Red Team | 5 | 20 | Damage +4% per point. Hired to break in. Did. |
| 6 | Breach Report (milestone) | 1 | 30 | Critical hits explode. Lessons learned. |
What gear does it have?
IT has 54 gear pieces: one for each of 9 slots at each of 6 rarities. Everything above Standard Issue belongs to a set, so wearing pieces of the same rarity builds a set bonus. Its five sets are Admin Console, Shadow IT, Remote Warrior, Service Desk, Compliance Champion.
| Slot | Standard Issue | Approved | Expensed | Executive | Grandfathered | Legacy |
|---|---|---|---|---|---|---|
| Laptop | Imaging Laptop (Still Imaging) Damage +3% | The Loaner Damage +4.8% | The One With the Good Keyboard Damage +7.2%, Cooldown -2.9% | The Thin One Damage +10.2%, Cooldown -4.1% | Running the Old Build Damage +13.8%, Cooldown -5.5%, Crit chance +2.8% | The Only Machine That Runs It Damage +18%, Cooldown -7.2%, Crit chance +3.6% |
| Headset | Wired Headset (One Ear) Cooldown -2% | The Approved Headset Cooldown -3.2% | Noise-Cancelling (Expensed) Cooldown -4.8%, Area +4.3% | Executive Earpiece Cooldown -6.8%, Area +6.1% | The Headset From 2014 Cooldown -9.2%, Area +8.3%, Duration +7.4% | The Headset From the Old Switchboard Cooldown -12%, Area +10.8%, Duration +9.6% |
| Lanyard | Temporary Badge Holder Luck +4% | Approved Lanyard Luck +6.4% | Conference Lanyard (Expensed) Luck +9.6%, Pickup range +8.6% | Executive Floor Access Luck +13.6%, Pickup range +12.2% | Lanyard With the Old Logo Luck +18.4%, Pickup range +16.6%, XP gained +5.5% | The Pen Pocket Luck +24%, Pickup range +21.6%, XP gained +7.2% |
| Mug | Foam Cup Health per second +0.25 | The Approved Mug Health per second +0.4 | Branded Mug (Expensed) Health per second +0.6, Max health +5.8% | Executive Espresso Cup Health per second +0.85, Max health +8.2% | The Mug Nobody Washes Health per second +1.15, Max health +11%, Duration +7.4% | The Mug That Was Here Before You Health per second +1.5, Max health +14.4%, Duration +9.6% |
| Chair | Folding Chair Max health +4% | The Approved Chair Max health +6.4% | The Good Chair (Expensed) Max health +9.6%, Armour +1.4% | Executive Leather Max health +13.6%, Armour +2% | The Grandfathered Chair Max health +18.4%, Armour +2.8%, Health per second +0.46 | The Chair of the Person Who Left Max health +24%, Armour +3.6%, Health per second +0.6 |
| Bag | Tote From the Conference Pickup range +6% | Approved Laptop Bag Pickup range +9.6% | The Expensed Backpack Pickup range +14.4%, PTO gained +5.8% | Executive Briefcase Pickup range +20.4%, PTO gained +8.2% | Briefcase With the Old Logo Pickup range +27.6%, PTO gained +11%, Luck +7.4% | The Cardboard Box Pickup range +36%, PTO gained +14.4%, Luck +9.6% |
| Shoes | Server Room Trainers Move speed +2% | Approved Flats Move speed +3.2% | Expensed Trainers Move speed +4.8%, Skill speed +4.3% | Executive Loafers Move speed +6.8%, Skill speed +6.1% | The Shoes Under the Desk Move speed +9.2%, Skill speed +8.3%, Cooldown -3.7% | Slippers (Remote, Grandfathered) Move speed +12%, Skill speed +10.8%, Cooldown -4.8% |
| Monitor | The One Monitor Area +3% | Second Monitor (Approved) Area +4.8% | The Ultrawide (Expensed) Area +7.2%, Crit chance +2.2% | Executive 4K Area +10.2%, Crit chance +3.1% | The CRT in the Corner Area +13.8%, Crit chance +4.1%, Damage +5.5% | The Monitor That Shows the Deck Area +18%, Crit chance +5.4%, Damage +7.2% |
| Suit | Business Casual Armour +1% | The Approved Blazer Armour +1.6% | The Expensed Suit Armour +2.4%, Crit damage +8.6% | Executive Tailoring Armour +3.4%, Crit damage +12.2% | The Suit From the Old Company Armour +4.6%, Crit damage +16.6%, Max health +7.4% | The Lanyard Is the Suit Armour +6%, Crit damage +21.6%, Max health +9.6% |